Privacy Policy

Swami Samarth Numerology Consultation ("we", "us", or "our") operates this website and provides numerology and astrology consultation services. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.

By using our services or submitting your details, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect the following information when you request a consultation or contact us:

• Full name (as required for numerology analysis)
• Date of birth and place of birth
• Mobile number (for WhatsApp communication and delivery of your report)
• Email address (if provided for correspondence)
• Payment details — processed securely through third-party payment gateways; we do not store card or bank information
• Any additional information you voluntarily share during consultation

2. How We Use Your Information

Your personal information is used strictly for the following purposes:

• To prepare and deliver your numerology/astrology consultation or PDF report
• To communicate with you via WhatsApp or phone regarding your consultation
• To process payments through our payment gateway partners
• To respond to enquiries and provide customer support
• To improve our services and understand general client needs

We do not use your personal information for automated decision-making or profiling beyond the scope of the consultation service.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Payment processors: Your payment details are processed by third-party payment gateways (such as Razorpay, PayU, or similar). These are governed by their own privacy policies.
• Legal compliance: If required by law, court order, or government authority, we may disclose information to comply with legal obligations.
• Service delivery: We do not engage sub-consultants or share your data with other service providers.

4. Data Storage and Security

Your personal information is stored securely and accessed only by authorised personnel for the purpose of delivering your consultation. We implement reasonable technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.

Consultation records (including your PDF report details) may be retained for up to 2 years for reference and follow-up purposes. You may request deletion of your data by contacting us.

5. Cookies and Analytics

Our website may use basic browser cookies to improve your browsing experience. We may also use analytics tools (such as Google Analytics) to understand aggregate visitor behaviour. These tools collect anonymised data and do not personally identify you.

You may disable cookies through your browser settings; however, this will not affect your ability to access our services.

6. Third-Party Links

Our website contains links to social media platforms (Facebook, Instagram, YouTube) and WhatsApp. Once you leave our website, we are not responsible for the privacy practices of those platforms. We encourage you to review their privacy policies separately.

7. Children's Privacy

We do not provide consultations directly to individuals under the age of 18. Where a consultation is requested for a minor, it is carried out solely on the basis of information submitted by a parent or guardian on the child's behalf. By submitting a minor's details, the parent or guardian confirms they have the authority to do so and consent to the processing of that information for the purpose of the consultation.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information — correction requests must be submitted within 12 hours of booking and before AlkaS has begun processing your consultation. Requests made after work has commenced may not be accommodated. We reserve the right to decline correction requests where the changes appear inconsistent with what was originally submitted, or where there are reasonable grounds to suspect the request is intended to alter the basis of the reading rather than to correct a genuine error.
• Request deletion of your personal data (subject to legal or service obligations)
• Withdraw consent for future communications at any time

To exercise any of these rights, please contact us using the details below.

9. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us: